Updated: October 18, 2024
Introduction
Turpin & Rattan Engineering, Inc respects its clients’ privacy and Personal Information This website privacy policy explains our information practices, including how we collect and use your Personal Information when you visit our website, https://www.turpinandrattan.com, or otherwise engage us for services.
As used in this Privacy Policy, Personal Information means any information that identifies or could reasonably be linked, directly or indirectly, to a particular individual.
Personal Information does not include anonymous, de-identified, or aggregated data that is unassociated with a particular individual. Personal Information also excludes publicly available information, such as information obtained from government records or information that has otherwise been lawfully made available to the public.
Information We Collect, and How We Collect It
When you visit our Website to request information about our services or submit a general inquiry through our contact form, you may be asked to provide certain personal information such as your name, email address, or phone number. We may use that information to respond to your inquiries or otherwise assist with your client experience.
Through our Website, we may also automatically collect information regarding your Internet or network activity, such as your IP address, browsing history, search history, or interactions with our Website. We may receive this information through website tracking technologies such as cookies. Those technologies help us to understand and improve the performance of our Website. For more information, see the How Our Website Uses Cookies section below.
We do not collect sensitive Personal Information other than as may be necessary to collect payment from our clients for our services. We ask you not to send sensitive Personal Information to us unless specifically requested.
How Our Website Uses Cookies
Our Website uses cookies and other website technologies. A “cookie” is a small text file that may be placed on your computer when you visit a website or click on a URL. There are two types of cookies that may be used: a session cookie and a persistent cookie. A single-session cookie is held temporarily in your computer’s memory during only a single visit to a website to personalize user experience, to determine ways to improve the site, its content, and services offered through the site. A single-session cookie disappears from your hard drive when you close your browser. A persistent cookie is entered by your web browser into the “Cookies” folder on your computer and remains there after you close your browser. It may be used by your browser during your next visit to a website unless or until it is deleted or set to expire.
Examples of the categories of cookies and other technologies we may use on our Website include:
- Essential/Strictly Necessary Cookies. These cookies are necessary for the Website to function properly. They help improve visitor experience, make the site easier for you to use, and facilitate the provision of requested online services and transmission of communications over a network.
- Functional Cookies. These cookies are not essential for the Website to function properly, but they allow our Website to remember a visitor’s preferences and personalize a visitor’s Website experience.
- Performance & Analytics Cookies. These cookies are used to gather statistical data on how visitors use the Website, such as which webpages are visited most frequently, so that we can determine how the Website is performing and make improvements to its functionality and performance.
- Marketing & Advertising Cookies. These cookies may be used to collect information about your online activities over time and across third-party websites or other online services. Additionally, some companies may use information collected through cookies to deliver targeted ads on our behalf, including on other websites or through other online services. We are not responsible for the functionalities of cookies and other technologies that may be used and placed by third parties on your device.
Most browsers are set up to accept cookies. You may reject or delete cookies by adjusting your browser preferences at any time. However, rejecting or deleting cookies may limit your ability to use all of the features on our Website or alter the appearance of certain webpages.
Other Technologies
Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to analyze site activity. For example, we may use web beacons to count users who have visited a page or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). We may also collect different types of information from website technologies to improve the quality of our Website and the services it provides. For example, we may collect information about the device you use to access our Website, your operating system and/or mobile device type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone where your device is located. We may record the IP address of the device you use to connect to the Internet.
Why We Collect Your Personal Information
We collect and use Personal Information to facilitate our client relationships. This includes:
- Creating new client profiles
- Maintaining and updating our client records
- Communicating with you regarding our current or future services
- Complying with applicable laws, regulations, or other legal requirements, such as audits or requests from government agencies
- Soliciting and managing client relationships and engagements including:
- Staffing client projects
- Marketing our services, capabilities, and areas of expertise
- Administering and maintaining our operations, including for safety purposes.
- Exercising or defending our legal rights and those of our employees, affiliates, clients, contractors, and agents.
We do not market our services to children or knowingly collect Personal Information from anyone under the age of 16 without parental or guardian consent. If you are the parent or guardian of a child under 16 who has provided us with Personal Information, we ask that you please contact us so that we may identify and delete the information.
Disclosures of Personal Information
We may disclose Personal Information to the following types of recipients for a business purpose:
- Credit Agencies
- Collections Agencies
- Government Agencies
- Other Government Entities, including Taxing Authorities and Auditors
- Law Enforcement Agencies
- Service Providers
- Parties to litigation involving TREI
We will only disclose your Personal Information to third parties where required by law or to assist in furthering our legitimate business interests as outlined in this Privacy Policy. Some of our client-related business processes are supported by service providers. Those service providers are required to use Personal Information only as instructed by us for specific business purposes. The processes that may be supported by service providers include:
- File sharing, data storage, or data hosting; and
- Digital marketing and advertising
We require our Service Providers to implement appropriate security measures to protect your Personal Information. We do not permit them to process or use your Personal Information for any purpose other than those specified in our service agreements or otherwise instructed by us. Our Service Providers may be located outside of your state of residence or the United States.
Other Disclosures Permitted or Required by Law
We may also disclose your Personal Information for the following reasons, where permitted or required by law:
- To other members of our company for the purposes set out in this Privacy Policy or as necessary to process your client application or other requests related to our services;
- To comply with our legal obligations or other valid legal processes such as search warrants, subpoenas, or court orders. When we disclose your Personal Information to comply with a legal obligation or legal process, we will take reasonable steps to ensure that we only disclose the minimum Personal Information necessary to accomplish the specific purpose of the request;
- To protect our legal rights and property, including the safety of our premises and project sites;
- During emergency situations or where necessary to protect the safety of persons or property; or
- For additional purposes with your consent, when such consent is required by law.
Information Security
We are committed to safeguarding Personal Information, and we maintain reasonable technical and organizational measures to protect the Personal Information provided to us from accidental or unlawful access, destruction, loss, alteration, or disclosure.
However, we are not responsible for a third party’s actions or security controls with respect to any Personal Information that they may collect or process via their own websites or services.
Data Retention
To determine the appropriate retention period for Personal Information, we consider applicable legal requirements, the amount, nature, and sensitivity of the Personal Information at issue, the potential risk of harm from unauthorized use or disclosure of that Personal Information, the purposes for which we process the Personal Information, and whether we can achieve those purposes through other means. Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, as required to satisfy any legal, accounting, or reporting obligations, or as necessary to resolve legal disputes.
Marketing Communications
You may opt out of receiving certain marketing or promotional communications from us at any time by clicking the unsubscribe link in the email communications we send.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time, and we will post a new Privacy Policy on our Website when we make material updates.
Contact Us
If you have any questions about this Privacy Policy or need to access this Privacy Policy in an alternative format, please contact us at engineer@treisd.com or at 619.466.6224.